Info and forum posts by 'Rattus'

This user hasn't used our main site yet, so has no main account at present.

Joined on: Monday, 1st October 2001, 13:03, Last used: Monday, 1st October 2001, 13:03

Access Level: Harmless

About this user: This user has chosen not to submit a description :(

This user has posted a total of 3 messages. On average, since joining, this user has posted 0 messages a day, or 0 messages a week. In the last 30 days, this user has posted 0 messages, which is on average 0 messages a day.

Recent Messages Posted:

Complaining about the royal mail?

Whats the best way to go about complaining about the royal mail? Through your local customer service dept, or write to someone higher up nationally? If so who? My problem is I can`t get orders to play delivered to my address. So far this year 4 out of 6 to my address have not turned up, or turned up open and empty. When I get them sent to my mums they have no problems, with about 8 arriving without bother in the last few months. Now the only difference is that mine come through the main sorting office in newcastle, while my mums go through a smaller one in gosforth (small area of newcastle). How can I get the post office to do anything about it? Despite a number of complaints to customer services, and number of appologetic letters with books of stamps, it still seems to be going on. Now I`m just not going to bother trying my address anymore, despite them saying that my mail is being specially checked.

My other question is for anyone working at the post office, and that is why would only my recorded mail be going missing? I have no problems ordering things from amazon, dvdplus, hmv, cd-wow. All of which come normal post. It`s only the recorded stuff from play that goes missing. In what way are recorded items treated differently.

RE: Deliveries stolen at post office

I did not sign for it. It got sent back to the depot and onto play247 again. But that was thursday, so I`ve not received another yet and won;t for until next week now :o( The first one the silence of the lambs had been switched for some empty box and weakly re-sealed, so I did not know until I opened it again.

Deliveries stolen at post office

Doing a quick survey. How many of you have had packages stolen/opened or not delivered in the uk? In the last month I`ve had 2 region2 ordereds from play247 arrived open and empty, plus a cd from them never arrived. Play247 are excellent about sending out replacements but that does not make it right, that some git at the post office had my stuff! Would be interesting to know how common postal theft is in the uk. It would also be good to know where you are to see if it`s a problem near to jersey or more local. I`m in newcastle.