Info and forum posts by 'Hawkjaw065_1'

This user hasn't used our main site yet, so has no main account at present.

Joined on: Thursday, 29th March 2001, 01:28, Last used: Thursday, 29th March 2001, 01:28

Access Level: Harmless

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This user has posted a total of 1 messages. On average, since joining, this user has posted 0 messages a day, or 0 messages a week. In the last 30 days, this user has posted 0 messages, which is on average 0 messages a day.

Recent Messages Posted:

It may be a software problem...let me explain.

Dear Sean

I am not familiar with your machine..but I am familiar with the problem. I work for JVC and we have experienced software issues with some of our units.

I am not technical but I can tell you that the disc formatting by different software manufacturers is not regulated and the different machines on the market cannot play every disc manufactured. We have noted the different spine #s off of certain discs that exhibit problems with our units. The symptoms are freezing of the movie and pixelization. We have a few "reset" procedures in place and have UPgrade IC`s for some of our units but until the industry regulates DVD manufacturing...people who own many different DVD players will experience these issues from time to time. Some DVD owners may not be able to play one DVD in their player but may be able to in a friends player or PC. This is not uncommom and may be a pain in the back end of many DVD owners for a long time.

Most of our customers believe it is the players because a certain disc will not play on their player but on another with no problem. These people have really downed our product on the net. Basically until all people are educated on the real issue..many companies like ours will be in hot water with our customers.

Hope this helps.