Page 1 of Atlantis R1 - 2 Disc not playing on Wharfedale 750

I just purchased the 2 disc of atlantis, but when i put the feature disc in it only plays the "disney promo`s" i can`t activate the Menu button to get to the main screen, has anyone else had this problem or know of a work around? The second disc play`s fine. I have not had other problems with Disney DVD`s...

Hi Guy, having exactly the same problem myself. I see you haven`t managed to elicit any helpful responses yet. Anyone have any ideas? Does this disc have any added security features my 750 can`t overcome? (quite likely for Disney, I`d have thought)

Sorry for the delay, been away.

However my replacement copy of the disc was waiting for me. I had the same loop problem but this time the "menu" button appeared to do something - well invoke a new loop ( this was progress and i think needs to work otherwise below won`t work ? ). I looked at the online help via the second disc ( which plays fine ) and this is the what i found and it works ! So just change the language on the setup to english and your`re away... But it isn`t limited to just Wharfedale`s though.

Guy

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The Atlantis DVD Loops Previews In Your Consumer DVD Player

Article #: 0117
Article Date: 03/07/2002
Author: Steve Z.


Problem:
When playing Disney`s Atlantis DVD in your consumer DVD player, the previews on the disc loop back to the FBI warning, preventing access to the movie or special features.

Solution:
This is an issue that has been reported in several consumer DVD player models from Philips, Magnavox, Emerson, and Funai, and is due to a firmware issue in these models. Working with these companies, we have been advised of a workaround that may prevent this problem from occurring. Please try the following:

Power on your DVD player. Make sure that any discs that are in the player have been taken out.

Using your player`s remote control, access the setup menu for the player. Since the means of doing this varies by model, please consult your owner`s manual if you are not sure of how to access this menu.

In the setup menu, one of the options should be for Language. There may be more than one Language menu.

Change the Language setting from whatever it was set to before to English (or whichever language you prefer). If there is more than one Language setting in the player`s menu, make sure you change the setting in all of them.

When you have finished, exit the player`s menu, and reinsert the Atlantis DVD.

Make sure that the video now plays correctly.

If the above steps do not work, please contact Buena Vista Customer Relations at the number on the DVD label, or InterActual Support, for further information.

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Hi Guy,

I tried this and it worked for me, too. Thatnks for the tip....