Page 1 of Is this a hardware or software (firmware) problem? Yep .... it involves a Scan DVD!

Well, having receieved my replacement Scan SC-2000 DVD player on Friday (as promised) and I have to say the picture improvement is remarkable!

BUT!

I`m unsure as to whether this is a hardware or software related problem :

I naturally have the sound set on `BITSTREAM` (as it is connected to a Dolby Digital TV) and for the majority of the time there is NO sound at all going through - completely silent - If I change the setting to `PCM` there`s sound, as normal, although only Pro-Logic (what`s the point of that when you`ve got a Dolby Digital reciever?). If I keep going back into the setup menu and keep alternating between `BITSTREAM` and `PCM` eventually I will get a Dolby Digital output (as the on-screen TV display shows `Dobly Digital 2/0 or 3/2). So, the problem is NOT the TV - I`ve checked this with another DVD player!

Why is the BITSTREAM option so inconsistent? I`ve noticed then even when it is `working` if you skip a chapter or return to the root menu then it goes back to being completely silent. The firmware version on my Scan is 1.87 ....

.... Any ideas peeps?

Cheers,

Monte.