Page 1 of xwave firmware update

i have an xwave 900 series dvd that requires a firmware upgrade as there are a couple of region 1 dvd`s it wont play and it wont recognise any dvd-r discs my mate has same machine and his is fine i got mine some 12 months ago and his is fairly new
can anyone tell me how i go about updating the firmware or is there anyone in the merseyside area that will do it for me - (willing to pay}
appreciate any help

They shouild email it to you.Try www.labway.com and go to support
section.
nilesh