Dear all, am looking for help on this, I have recently purchased a Yelo 800 DVD for my Dad, he got it yesterday, set it up and everything seems to work OK except one vitally important component, the tray will not open to let him put any discs in! It says it is open, but it doesn`t actually slide out. Are we missing something obvious, has this happened to anybody else? Does anybody know a quick fix? I would be grateful for any help on this matter.
Apologies if this has already been in a thread, I did search but could`t find anything relevant.