Page 1 of Problem with Dell Dimension 3000 and NEC 3250A DVD Writer Please HELPPPPPPPPP

I have recently bought the Dell Dimension 3000, P4, 512ram, 80gb Harddrive and upgraded the CD drive to a CD writer/DVD Rom. Today my new NEC 3250A DVD writer arrived. I read the Dell owners manual very carefully, I remove the original (Dell installed)CD Writer/DVD rom from the top bay position in the PC and replaced it with the NEC using the end connector on the data cable. As instructed in the Dell manual, I set the jumper to CS. I then re-installed the CD/DVD drive in the lower bay using the lower connector on the same data cable. I fired up the PC and it appeared to have recognised the NEC drive but there was no sign of the CW writer/DVD rom drive in the device manager. I tried to play back a DVD in BOTH drives, neither worked, the machine then locked up and I had to use the main on/off switch on the front of the PC to switch it off.

I would really appreciate some simply, step step, Janet & John help in getting these drives up and running.

Thanks in advance.

Terry

This item was edited on Wednesday, 4th May 2005, 20:38

Sometimes motherboards/drives don`t like the CS (Cable select) option.

I`d suggest pulling them both out, change one to the primary/master, and the other to the secondary/slave and put them back in.
When you turn on the PC you should see both listed in the BIOS screen...if not then something`s wrong.

Miles

Thanks Miles, too late tonight, I will give your suggestion ago tomorrow.