Page 1 of advice needed

PCs & Mobiles Forum

advice needed

DJPARTYBOY (Competent) posted this on Thursday, 6th April 2006, 17:39

Hiya all,
I purchased a laptop from pc world in September and in December it developed a fault, so i tried to return it but they said that cos it was passed 28 days they wont exchange but will repair it. So I agreed to this and had it repaired, but now the same fault has occured and pc world say all they will do is repair it again. I feel this is not good enough, the same fault happening twice in 6 months is not good.
Does anyone know if I am entitled to exchange for a different laptop or a full refund. As I feel that if it has happened twice it will happen again and I dont want the warranty to run out and I cant do anything about it.

please help me.

Steve.

RE: advice needed

thezafiraman (Competent) posted this on Friday, 7th April 2006, 19:40

Get in touch with the consumer advice centre run by the local council.

RE: advice needed

MikeElliot (Elite) posted this on Friday, 7th April 2006, 19:58

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