Page 1 of FNAC.fr . anyone know whether they`re any good?

I was wondering, how are their service (example, how long stuff ship).
I know the place is in French, but if any e-mailing needs to be dine, do they read english?
Their prices on region 1 seems ok, but how much are their delivery?
French isn`t my first language, if any at all, but I think I could navigate it.
Any help will be forthcoming :-)

It`s the major book/disks/video high street retailer in france (think HMV/Virgin + Waterstones/Booksetc + hi-fi retailer all in one). So they are very reputable.

As for price, I ordered a couple of the R1 but got them delivered in France (I`m from there and I was going on a trip shortly after). For delivery to UK that was around £6.