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WATCH OUT YOUR NOT OVER CHARGED ON YOUR PLAY247 PREORDERS if u used the 10 percent vouchers!

Magic_ians (Elite) posted this on Wednesday, 6th October 2004, 16:10

Everyone who has preorders from Play and who used the vouchers needs to keep an eye out that u get the 10 percent off the lowest price!

It does say:-
Quote:
If the price of this item changes before it is dispatched, you will be charged the lower price.


Twice now the price has changed and they dont update my account so I dont get a whole 10 percent off the new price! >:(

I have been refunded the money now! And will be watching ! :D



I Own Dvds :D

This item was edited on Thursday, 7th October 2004, 18:56

RE: WATCH OUT YOUR NOT OVER CHARGED ON YOUR PLAY247 PREORDERS if u used the 10 percent vouchers!

Magic_ians (Elite) posted this on Monday, 25th October 2004, 21:16

3 Times now its happened!
It wont happen again as I have no more pre orders with 10% off! >:(



I Own Dvds :D

RE: WATCH OUT YOUR NOT OVER CHARGED ON YOUR PLAY247 PREORDERS if u used the 10 percent vouchers!

Saqib (Elite) posted this on Wednesday, 27th October 2004, 05:30

i totally missed the preorders with these guys. and now my voucher don`t work grr.

looking to get the seinfeld and third rock series. coulda saved £15ish.

RE: WATCH OUT YOUR NOT OVER CHARGED ON YOUR PLAY247 PREORDERS if u used the 10 percent vouchers!

lmao2k (Mostly Harmless) posted this on Friday, 29th October 2004, 11:27

I queried them about this and they said

Quote:
We can confirm that the price of this item has been reduced to £14.99. You will automatically be charged £14.99 when the item is despatched, although the price won`t change on your account. Please notify me directly when your item has been posted and I will refund your account for £1.50 for your 10% discount.

I hope that this is acceptable to you and apologise for any inconvenience caused to you in this matter.

I hope that this is acceptable to you

Kind regards


Good customer service :)

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