Page 1 of OPTIMAX, Bristol are awful

If anyone is considering lazer eye surgery with this company I would suggest a re-think.
To call them incompetant is an understatement.
For such a critical opperation their customer service is disgraceful.
There was no empathy for patients at all. Naturally I was apprehensive and nervous but not once was I given any reassurance.
The doctor failed to opperate several items of basic equipment during my consultation which was very alarming.
I didn`t go through with the opp in the end when I notice a large amount of dirt on one of the basic eye examination devices.
This was just one of many mishaps in just one hour.
And it cost me £60 to be told I had "bad eyesight". I already knew that.
It was why I was there.

This item was edited on Tuesday, 26th April 2005, 18:02

There must be some Goverment\Medical body you can report your concerns to,sound like cowboys that need reporting,try Watchdog if all else fails. >:( >:(