Page 1 of 24Studio Rip Off Merchants

I ordered a chair from this company in September and it never arrived.

I have phoned them on their rip off 0871 number and told them no less than 8 times I never received the item. They must have made over a tenner from me just from all the times they never put me through.

Today these jokers send me an invoice with £20 admin fees and £3.12 service charge plus APR of £18.33!

Daylight robbery I wont be paying them a penny, how can a company do such rc[at]p and get away with it. Googling said company seems to bring up the same tactics they use on a lot of their other customers.

Does anyone know where I stand in this matter if I refuse to pay them?

I too have just been ripped off by 24studio....
I placed an order weeks & weeks ago....they always ask if they can interset you in a few other items that are on offer...
I reluctantly agreed to have a few other bits (wrapping paper, cards etc...)
my order never arrived (but the bits they offered did...!)
I phoned many many times ..(always on hold whilst being charged...for over 10 mins at a time!!!!) asking the whereabouts of my order...
the reply ...(if ever they finally answered...was, "its in transit...should be with you soon")
My items never did arrive...despite many phone calls & email ....

In the end , I decided to cancel the order..and buy elsewhere......however, (the catch)

I have to return the bits (offered at the time of ordering) at my expense !!!!! (as obviously the rip off calls wern`t enough to infuriate me......and all MY time wasted chasing the order !! )....if I refuse to pay the return postage charges, then I have to still pay for these measly bits AND £5 postage charges on top !!!!

I WAS a good customer, I always ordered lots from them, ALWAYS payed on time ........
I will AVOID