Page 1 of WARNING:- DO NOT BUY REGION 1 BACK TO THE FUTURE ***UPDATE***

This was from DVDFile.com

Amid numerous consumer complaints over noticeably misframed shots in Parts II and III of the trilogy.

Universal Studios Home Video announced yesterday that they will be repressing the discs with corrected framing, and these repressed versions will be included in all future runs of the box set.

While the shots - some of which ruin crucial jokes and visual gags - may be relatively minor to some.

What to do if you`ve already picked up the set and want the corrected versions?

A Universal spokesperson has told us that consumers unhappy with the current version can call the Universal Studios Home Video Consumer Hotline at (888) 703-0010 to request an exchange. While repressed versions of discs 2 and 3 (disc 1remains unaffected) won`t be available until February.

Universal will provide corrected versions to those who have already purchased the set. Consumers will need to send the discs back to Universal at their own expense. Stay tuned for any further updates as the story develops...

floyd

This item was edited on Friday, 20th December 2002, 08:37

so the region 1 is pan and scan? From what I`ve heard about the recent US and UK releases, I`m glad I bought the Aussie version about 4 months ago

Same here :-)

Was going to buy the three disk set from cd-wow are they bad quality or what!

Does this just affect the R1 pan and scan version, then?

Nick

I think this relates to the widescreen edition, which is just mis-framed. Pan & Scan isn`t mis-framed, it`s totally destroyed! ;)

This item was edited on Thursday, 19th December 2002, 14:50

From what I`ve heard, *all* widescreen editions are affected, not just the Region 1 version. Funny thing is, the R4 has been out for months and this is the first time I`ve heard anything about a framing problem.

Mike

Me too, I`ve watched all of them several times, and I`ve spotted notting wrong with the picture, except the fact it`s seem to be a better picture than I remember watching at the cinema

It supposed to be noticable on special effects shots, although not being a huge fan of the series I haven`t seen it. Apparently it does affect all regions.

This was posted up on a digitalbits

A lot of people have asked us about the mis-framing problem with the Back to the Future 2 & 3 DVDs. What appears to have happened is that the widescreen matting has been done in error, so that the image that appears on the disc is not correctly framed as it should be.

Here`s the e-mail Universal is sending people about this issue:

"Thank you for your email. Universal Studios will exchange Back to the Future parts 2 and 3 for copies with the updated framing in late February 2003. You may send the DVDs back now or wait until February. Please send Back to the Future disks 2 and 3, without the case, and a letter with the following information: Name, Full Mailing Address, Daytime Phone Number, Reason for Return and Return Address. Send to:

Back to the Future DVD Returns
PO Box 224468
Dallas, Texas 75260

Thank you,
Universal Studios Customer Service"

By the way, we also have a Canadian customer service number for people to call: 866-532-2202. Thanks to Bits readers Mark P. and Scott B. for sending that in.

floyd