Page 1 of Scan SC-2000 - Help!

After deciding to splash out on my first dvd player, I opted for the Scan SC-2000 which arrived today.

Generally, the player performs well, however, I`ve found that the picture/sound momentaraly freezes for a couple of seconds, then continues. This starts about 10 minutes into the film, and continues throughout (I`m watching an original region 2 version of `The negotiator`). It got so bad at one point that it completly locked up, then started jumping to random points in the film (even the ending, Doh`!).
Is this something that I can remedy or is it a failing of the player/disc?

Thanks in advance for your help,
Jamie

Strange - have you tried looking for the obvious i.e. dirt on the disc?