Page 1 of help firmware

hi i have downloaded the philips firmware update for my 610 to my documents but how do i get it onto a cdr or cdrw tryed right clicking but know way of doing it like that?

You didn`t specify whether you have got Windows XP or 98. Windows XP does have burning capability from right-click menu, but really you shouldn`t use that to burn your firmware CD.

Most CD-writers come with some form of free burning software such as Roxio Easy-CD Creator or Nero. It is best to use this kind of software to burn the CD. Don`t use any drag-and-drop CD file services like InCD as this is not the right format for the firmware to be read by the DVDR610

Some notes:
(i) You didn`t mention - but make sure you expand the .zip file downloaded from Philips into separate files (the .zip file is simply a compressed file for downloading purposes). Win XP can extract these files automatically (double click), but Win98 will need winzip or similar - downloadable from internet). Expand or copy them to a new folder in your My Documents

(ii) Select to burn a data-type CD in your burning software.

(iii) Close the disk (usually a tick option somewhere in the software before the CD is burnt). This stops further files being written to the disk, but basically Philips requires it.

(iv) The exact options that Philips recommends are on the help sheet on their website (under the link where you downloaded the file in the support pages). These options are technical, but basically refer to your basic PC CD format, usually the default in burning software.

(v) If in doubt, get a friend to help or try Philips support - I would have thought they would send out a disk for free.

sozs i got windows xp have downloaded to dics but when put it on the 610 it came up unknown dater???????????

Did you expand the zip file into its component files ? Create a new folder in My Documents and copy them from the zip file into the folder.

Did you use the Windows XP writable CD folder - because I this will not work properly as I think Windows uses a proprietary format for the disk.

Use some kind of burning software such as Nero or Roxio - often supplied with CD burners. Create a data disk, and add files from the folder you created. Put them straight into the "root" of the CD and not in a subfolder i.e. make sure before you burn that the files are displayed as a simple list, with no other folders, no other files, do not burn the .zip file onto the disk as well. This will not work. Make sure you close the disk and write in "disc-at-once" mode if this available.

Also, burn the disk at a slow speed to guarantee data integrity. Burning at 40x may be too fast, try 12x or 16x (this depends on your drive, but as you have WinXP I guess it is a newish PC) - it still only takes a couple of minutes, and the data is more likely to be error-free

It is very important to have a "clean" firmware update CD prepared, as the DVDR610 will reject it otherwise or install it incorrectly.

If in any doubt, consider e-mailing or ringing Philips and seeing if they will send you a disk. I have had fair response using e-mail in the past.

This item was edited on Wednesday, 27th October 2004, 23:18

thanks i emailed philips last night and they emailed back this morning saying they will send me a dics so i will do the update when i get it.