Page 1 of New Philips DVDR610 problem

I upgraded to BT31 recently & I`ve started experiencing a problem which I don`t think I`ve seen reported before.

On occasions if I record a programme, everything looks as if it has gone OK. I get the messages saying that it has updated the DVD menu etc. but when I try & replay all I get is a message saying "error" on the TV screen.

If I eject the disk & put it back in, the unit says "reading" for ever. If I turn it off & on again it looks OK, but as soon as I try & do anything (play or go to browser to see what is on the disk) it says "busy" for ever.

The problem is that it doesn`t do this every time. I have tried new (Philips) disks & had the same problem.

Just a bit more information - If I read the disk on a PC, I can see that there are files there, but I can`t play it directly. If I navigate to the directly containg the .vob files & double click on one, it plays, so I know that the thing is writing to the disk.

I`ve got the Comet engineer to come out & look at it tomorrow. I`ll let you know what happens . . . . . . . .Jim

Hi

My BNI 1000 would do the same and it was caused by me pulling the tv plug out while its on standby and not in the power off mode.I had to do a reset on the recorder and then no more problems just be carefull what you plug in or out the samer wall socket the recorder is connected too.

bye

R.B

Well, the Comet engineer came, looked at it & decided that he couldn`t fix it, so he took it away. After 3 weeks Comet called me & said that they were still waiting for a part, & as I`ve had to wait so long, they are offering a replacement !

I`ve just received a letter from them saying that if I go to the store, I can chose a replacement product "of equal value & specification" - whatever that means.

[green]b]So my problem now is what do I chose . . ? ? ! ! ? ?

This item was edited on Wednesday, 27th July 2005, 11:35

i had the same prob-mine stoped comp-and philips said there was a fault-comet blames philips and they comet-in the end i managed to get a pelacement by printinf of the list of troubles on this site-and know i have a lg model dr4810-which i like alot more-i phoned consumers advice and they told me what to do and say-

I`m glad you got your`s replaced too. I`m off to Comet on Saturday to see what they will offer me as a replacement.