Page 1 of Aja.Help again please.

You suggested that my digital Sky channel problem may be because the dish is not "seeing" the Eurobird satellite, can you please give me a few more channels to check if I can recieve them.(family pack). If I try to realign it myself should I use the signal tests on the digibox or switch to a missing channel & move the dish until I get it ?
Thanx in advance.
Gran.

Check the following Eurobird channels;
Fashion TV, Extreme Sports, Euronews & Channel Health.
If your problems with Astra 2 one of the first channels you`ll have problems with is Hallmark Channel (been there, seen it, done it!).

If you`re going to try and realing your dish yourself (although I wouldn`t recommend this has it can take hours to do it without the proper meters)it`s best to use the signal meter. If you get an engineer in it`ll cost about £40.

Hope this helps. Let me know.

Hi Aja,I cannot recieve any of the channels you have listed but I can recieve Hallmark no problem.Does this bear out your original theory that it is an alignment problem ?
Thanks again.
Gran.

Yes this does mean your dish slightly out of alingment.

Before you go moving your dish check your LNB cable for any breaks. If you can`t find any damage then set about having your dish realinged.

Hope this helps. Let me know.

Aja, I had a guy round this morning & he checked the dish,He says it is OK but the reciever is not switching to low band therefore not picking up the channels I am missing, he also swapped the LNB with one he had on the van,the channels were still missing. He told me it will be about £90 to get it fixed but to be honest if it is not going to deteriorate any further I will do without the missing channels. He is going to drop off a spare reciever for me to try & therefore definitely prove the box is faulty.
Thanks for your help.
Keith.

Gran,

Please let me know what happens.

In the meantime check that the digibox is sending the correct switching info to your LNB. you can do this by going into the installers menu;
1: Press "Services"
2: Enter 0-1-Select
3: Go to LNB Set-up
4: Check that both the power to the LNB and 22GHZ Switching are set to "ON".

Hope this helps.

By the way, how old`s the digibox? If it`s out of warranty contact SKY and get them to send out an engineer. It`ll cost £50 but if you threaten to cancel your subscription they`ll repair or exchange the faulty digibox free of charge!

Hi Aja.
When I go into services and press 0-1-select all I get is a "Help" page,it is only recognising the 1, am I using different software?
Do I have to go into the installera menu? How ?
The machine was bought the first week that they broadcast in digital.
Cheers.
Gran.