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Office XP Different Users

Jim Morrison (Elite) posted this on Thursday, 5th June 2003, 22:25

I have Office Xp and installed it under my account (Admin.) When other users (Limited accounts) boot a program up, it will load. Upon trying to save a file though the program just closes down.

I have tried uninstalling, deleting accounts, re-installing then recreating accounts but it doesn`t work.

Anyone have any ideas? I have look on MS site but can find nothing!

RE: Office XP Different Users

Chris White (Competent) posted this on Friday, 6th June 2003, 19:01

Office XP has to install stuff per user when one of the apps is first run for that user.

This gets blocked with limited accounts.

You need to change them to admins for the first run, this will let office set itself up for that user, then you can drop them back down to limited account.

RE: Office XP Different Users

Jim Morrison (Elite) posted this on Friday, 6th June 2003, 20:42

Many thanks, will give it a try!

RE: Office XP Different Users

Jim Morrison (Elite) posted this on Friday, 6th June 2003, 21:47

Tried that, but it doesn`t work. It worked fine while the accounts were admin but now I`ve dropped them back to limited the same is happening.

RE: Office XP Different Users

Jim Morrison (Elite) posted this on Tuesday, 10th June 2003, 22:00

I`ve narrowed the problem down even further now.

I uninstalled Office, cleared the users so only I was left (admin). Reinstalled Office, created the accounts again each with admin rights. Ran each program, dropped them back.

Now, they can save a file that has already been saved, like if i dump a word file in their folder, they can load it edit it and save. But they can`t create a new save file without the program closing.

RE: Office XP Different Users

clayts (Elite) posted this on Tuesday, 10th June 2003, 23:09

Jim, I think there`s been a Service Pack released on Office XP - have you got the version with SP1 already installed ?

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RE: Office XP Different Users

Jim Morrison (Elite) posted this on Tuesday, 10th June 2003, 23:23

I have both SP1 and SP2 installed :(

RE: Office XP Different Users

IAmATeaf (Competent) posted this on Thursday, 12th June 2003, 19:51

What install options are you choosing? It`s not install on first use is it? Do a Custom install and enure that most elements are set to run from the Computer.

RE: Office XP Different Users

Jim Morrison (Elite) posted this on Thursday, 12th June 2003, 21:33

By formatting my hard disk and re-installed windows has solved the problem. It seems that I had blocked Limited Users access to any part of the C: drive and this was causing the problem.

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