Page 1 of BT Voyager 100 to BT Home Hub

Hi guys,

I am now - thankfully! - virtually back online after almost a month of inactivity. But I need some help with my new BT Home Hub as Bt themselves have been rather useless.

BT sent us the Home Hub as a replacement for our BT Voyager 100 router, which is incompatible with Vista. I set up the hub (via Ethernet connection for the time being), and tried to install the software. I got to the final stages of the installation, where it asked for a btinternet.com e-mail address, and a password. However, with the Voyager 100, I had a btbroadband.com username, and no password. BT haven`t supplied me with any of these details and the broadband package we subscribe to hasn`t changed.

I can still get online (it is automatically online when I switch on, without having to click on anything to connect) having then exited that installation, but is this how I am meant to be set-up? I am also looking at how to open a port on the Hub, and have no idea how to do it.

If anyone has come across this sort of thing before, please reply!


Thanks,


Brian

This item was edited on Sunday, 18th March 2007, 15:20

most, if not all hubs from BT come pre configured to connect automatically. I have done this twice myself.

When you start up your web browser it`ll connect automatically.

In regards to "port forwarding" I haven`t got the foggiest.




My DVD collection



cassius76

Thanks. I`m finding it odd that when I have to go into Control Panel/Network Connections to see what speed I`m connected at, and when I do, it says 100.0Mbps on my 1.1Mbps line!

That`s just your connection to the router...
You will have had a password from long ago that you`ve forgotten...

Ste (from my Wii).....

Quote:
That`s just your connection to the router...
You will have had a password from long ago that you`ve forgotten...
I don`t think so, sj. :P We`ve never had a btinternet.com e-mail address, either.

I don`t think so what???
The "That`s just your connection to the router..." is referring to your reference to your speed. That is the speed to the router.. along. the. cable.
The password reference is relevant. You will have had a password long ago. That some application has been remembering for you. btbroadband.com and btinternet.com will use the same mail servers......... :p :/

Ste

I don`t think that I`ve forgotten any passwords. ;)

The btbroadband.com thing was actually a username that we used to connect to the `net, not an e-mail address that I had to have a password for. I did a reinstall of a BT Voyager 100 modem (the one I had previously) on another computer the other day, and there was absolutely no password to fill in, it just worked through the BT-provided CD.

Excuse me if I`ve missed the point of your post, it is the day after St. Patrick`s Day, and Belfast was buzzing last night! ;)

can`t really help other than saying http://portforward.com/ can probably help with your ports.

You don`t need a password as I had to set one up for my brother recently and forward a port for him. Just plugged in the router and everything worked. Didn`t bother installing the CD as it`s not needed.

To change settings you need to do the following:-

Open up your web browser and type in "bthomehub.home" (without the ""). That will take you to the router home page where you can see what your up and down speed are synced at. To forward a port I think it is on the advanced link on the left hand side of the router home page. The user name and password are both admin by default. If the service you want is not on there you have to create a new one and then add it to your user name. Can`t remeber exactly how at the moment because I`m not at my brothers but If I see him today I will have a look.

Sorted! :D Thanks everyone!