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Ryanair website crashes Internet Explorer 7?
I have found recently that whenever I visit the Ryanair website using Internet Explorer 7, the brower will eventually crash with a kernel32.dll error, sometimes even after I have moved on to another site. I`m using Windows XP SP3 and IE7, both with all the latest security patches, and Kaspersky Internet Security 7. The crashing does not happen with Firefox or Opera, nor if I use the special `No add-ons` mode for IE7; which makes me think that Ryanair are trying to send something to my PC it doesn`t like.
A few posts found through Google suggest I am not the only one having this problem. Knowing Ryanair`s highly customer-focused attitudes, I suspect reporting it to their Webmaster will meet with little success. Ideas anyone?
RE: Ryanair website crashes Internet Explorer 7?
It`s worth having Firefox or another browser on standby in case you get random errors.
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RE: Ryanair website crashes Internet Explorer 7?
Hi there
I`ve been having the same probs, with similar config as your`s I believe. Did ya ever receive any comments from any other reader, or solve the prob yet in some way. If so, I`d appreicate your help as the constant crashing is confusing me and I`ve tried as many troubleshooting things as I can!!
Thanx
Lizi
RE: Ryanair website crashes Internet Explorer 7?
Lizi, I`m afraid not so far. Last weekend I found that the same error also occurred on my brother`s laptop which runs Vista Home Premium with AVG antivirus, so it`s certainly not confined to just my PC (or yours!). I did read a while back that Ryanair recently altered their site to use Microsoft`s Silverlight multimedia plugin, so perhaps that`s the issue (although I have the latest version of that installed).
Until Ryanair address the problem, the only solution seems to be using either the `no add-ons` mode of Internet Explorer, or another browser such as Firefox or Opera.