Page 1 of Scan...again...

fantastic! now scan are back to their usual tricks of ignoring me!

what fantastic customer un-service! First they send me two faulty sc2500`s with 4 firmware fixes that disable all the buttons on the unit, they now send me a firmware fix for my 440Lsi which has buggered up my player!

And now they won`t even talk to me!

What kind of a company is this?

If you read your mail this morning ellion will have a fix in the next few days.If youre not happy with it we can do you a full refund on the player
and we will get it picked up.Email hseham[at]ku.oc.nacs
nilesh

Nilesh, If that is that case, then why have scan put me through nearly 12 months of hell, trying to get a refund or these useless players?

It would have been so much simpler you just issuing the refund last march when i told you about the faults of the player. Instead you had to Send me faulty firmwares and then ignore my emails, phone calls and faxes and even solicitors warnings. You even went so far as to put a filter on my email address so that i couldn`t even mail you.

And now right out of the blue you are prepared to issue a refund. Hell yes I`ll accept it. You can arrange a collection as soon as you want.

Good riddance.

*tries to act surprised*

Nope, can`t do it. I`m not sure whther you`re making things worse or better for Scan`s reputation by trying to "help" in here.

Either way your team are making you out to look rather foolish Nilesh.

This item was edited on Friday, 7th February 2003, 14:23

Thats why im 35 but look 50 with all this.
nilesh