Page 1 of Cd Wow! DVD Rentals

I`ve been with CD Wow/Lovefilm for a while now. About 7 months ago two of my friends who I talked into taking a free trial, became full-paying members. The offer at the time was that if you got a friend to join, you would be rewarded with a free DVD from a selection of 20 titles and four free weeks of rentals. I was then rewarded with 8 weeks free rentals but have not received the two dvd`s as promised, which they said would be delivered within 28 days (nb. they let me choose from a selection of 5 DVD`s, not 20).
I have since e-mailed them three times, each time they reply saying that they are working through a backlog and the dvd`s should be with me soon - my last reply was in December (must be some backlog!)

On their site it says that they have not yet been despatched. To be honest, I was happy enough getting the free weeks of rentals, but I feel that they should follow through with what was originally offered.

Has anyone else had any trouble with this promotion?

Or anyone got a contact number for them (can`t find one on their site)?


Sorry for ranting on but any help would be appreciated.

Thanks.