Page 1 of Savapoint Beware

Recently ordered a dolby decoder from this shower. Received it after about 3 weeks(took my money straight away from my credit card) . Itwas a load of rubbish ,quite clearly secondhand with no intructions. Couldnt ge a peep out of it took it to a m8s and he verified it being absolutely dud. I phoned them up and after a lot of patronising banter about me not knowing how to set it up properly and after a a lot of persuassion agreed for it to be sent back for a replacement unit. They also agreed to reimburse me for the postage. After a month of waiting I still havent received anything .Phoned them up and have now gone back on their word. They refuse to refund the postage. I asked to speak to the manager and was told there isnt one !!! I then asked when a replacement unit was going to be sent out and he said soon couldnt give me a date. I then asked for a refund and was told its too late for that . I explained I had the goods in my possession for 24 hours only !!!! . Needless to say now on to the Credit Card company but have wasted £7 on postage plus a load of rubbish phone calls to an 0870 number. Worst shower I have ever dealt with ,rude and downright patronising. You have been warned !!!!!!!!!!!!!!!!!