Page 1 of Ply247.com not delivering?!!!

Just had 2 DVDs delivered 4 wks after debiting my bank acct. Despite 1 x telecon and loads of e-mail absolutely nothing from customer( is there such a thing at Play247?) service apart from a bland e-mail offering to help me - not them me - trace the missing package. These guys had a lot of business from me but with others like Futureent around I am going elsewhere. If Play247 cannot get their act together - vote with your keyboards. I have just ordered 3 of the 7 cancelled DVDs with Futureent and will be interested how long they take - I also saved 2 pounds against Play247 prices!! I will also probably continue with Encoredirect since they appear to have sorted their recent probs out.

yeah i`ve been waiting a week for some hong kong legends titles.
not on.

This item was edited on Wednesday, 24th October 2001, 08:22

Same here - waiting three weeks for their `available within 24 hours` sh*t! These DVD`s still show that even tho` they obviously ain`t. Had no luck in contacting either by `phone or email.

Told them to cancel order and return my money.

One interesting point is that I checked on the order status on 16th Oct and it was `processing` then suddenly (after my email?) it showed `posted on 6th` - the day I placed order!! LIARS! - I have screen prints to prove it!

Not just saying this but I`ve been reading your problems for the last few weeks and I`ve had none got Phantom Menace two days after it came out although when I ordered my X Files box sets I got them the day they came out.

So I shouldn`t order Godfather box set then?

Well, in Play247`s support I`ve ordered about 30 items off them this year and have had no problems, whatever Region.

As above, i`ve never had any problems with Play`s delivery times. Usually takes just a few days.

May as well chuck in my 2 pence sterling...

Yup, never had any problems either. Only minor things, such as taking a couple of days to process an order, but I can live with that, they`ve always been good in the past. Like I said in another post (although only speculation), it`s probably just down to an unexpected increase in customers and/or orders...or something...maybe.