Info and forum posts by 'Seasider'

This user hasn't used our main site yet, so has no main account at present.

Joined on: Sunday, 11th November 2001, 21:10, Last used: Sunday, 11th November 2001, 21:10

Access Level: Harmless

About this user: This user has chosen not to submit a description :(

This user has posted a total of 4 messages. On average, since joining, this user has posted 0 messages a day, or 0 messages a week. In the last 30 days, this user has posted 0 messages, which is on average 0 messages a day.

Recent Messages Posted:

RE: How can I get rid of interference?

If you fancy a non-surgical solution, try this (it works for me)

1) Turn your analogue tv channel to whatever your VCR is tuned to (channel 0 for me).

2) Turn off your VCR.

3) Leaving your TV channel on 0, so that the screen is black, press your AV button to change over to your RGB/scart display.

There should be no interference now.

RE: SPLASH DVD EASTER SALE!!!!!!!!!!!!!!!!

Don`t buy from these clowns ESPECIALLY during a sale.

I ordered 2 Disneys on 24/03/03. Chased by email twice, then was told that having been 822 on the waiting list for Lilo & Stitch last week, I was now only number 583. I emailed them back and politely stated that unless they could state the DVD`s would be on my doormat in 3-5 days, they could cancel my order. Surprise surprise, Lilo & Stitch was dispatched the next day. Still waiting for Pinnochio - they can have one more day, but boy will I go to town after that!

It worries me a lot that kywy`s order (or half of it) was dispatched almost immediately, whereas so many other people wait for weeks. It is also a bit strange that this mysterious Lilo & Stitch waiting list suddenly evaporated.

Quite frankly, they are making it up as they go along... but one positive note - they are very quick to respond to emails. I wonder if they are spending all day answering complaints instead of sending DVDs out....

RE: DVD Sites to Avoid

Whoops - just spotted this thread and I`ve already started a whinge about Jungle.com elsewhere!

Sorry if I`m getting ahead of myself, but have you done the following yet (assuming you`re in the UK)?

Firstly, if you have an address for AbsolutelyDVD, you should put your complaint in writing.

Secondly, have you been to Trading Standards? If not, print off a dossier of all your e-mails/correspondence and take it to them. They`ll be able to give advice or chase for you.

Thirdly, I think you have the right to cancel a contract if you have not received the product in a reasonable time span. You can do this by e-mail, fax or letter, but not on the phone.

If you paid by Credit Card (not debit), I believe you also have additional rights and protections - go to the Trading Standards website for more.

Sorry if you`ve already done all of this - and actually, I`ve been practising as I preach with Jungle, to no avail so far...

I`ll race you to the finishing line - will it be my refund or your DVD that arrives first...!

All the best

Paul

Jungle.com - a sorry experience

Has anybody else had trouble with Jungle lately?

I had to return a product as the box was damaged. That was more than 8 weeks ago and I still haven`t had a refund. I`ve sent them loads of e-mails, along with a fax and a complaint letter. They`ve given me about 4 contradictory excuses and are promising a refund but just never deliver.

It`s the worst experience I`ve ever had with any retailer.

Even Trading Standards haven`t been able to get a response and I am seriously wondering if the small claims court is the only way I will get my money back!

Has anybody else had a similar experience? Or has anyone got any advice?

Cheers

Paul