Page 1 of SCAN problem...Whites too bright.

Just got my Scan (my first DVD) over a week ago. All is fine except for the white in the picture can be to bright giving ghost pictures and overflowing into other images. White writing on a black background (as in credits) looks very smeared.Sometimes in very dark areas pixellation is very obvious. Is this common to all machines or just this brand? This machine is one that was delivered just a week and a half ago. Is there a cure for this or do I just have to get used to it. Any help appreciated.
Thanks, Paul.

SCAN automatic washing powder - makes your whites too bright!

I wouldn`t have thought it was a feature of the machine so NO you should not get used to it. Join the queue on the phone with the hundreds of people with SCAN problems

I`m not a Scan owner (I`ve got a Toshiba) but I have seen a recent Scan and the picture was actually very good indeed, with none of the problems you describe. In fact a properly working one is a very good buy.
Firstly, why not try it on another TV set just to make sure it is not related to the way you`ve connected it to the TV. Secondly, I understand that the early batch Scans DID have a problem with pixellation on dark images. It is possible that they have sent you one of these earlier machines. You need to check the firmware version. I don`t know how to do this, but I`m sure a helpful Scan owner in the `Hardware` forum will tell you if you post there.

it`s difficult to be sure, but that kind of thing is usually related to the TV connection - try switching between composite and rgb, or try it through the SVHS lead or even the composite instead of the SCART.

I have found that the Scan does indeed punch out a very bright picture on my Hitachi set, so it may be related to this. Usually the best picture will be either through the SCART set to RGB output (and plugged into and RGB compatible socket on the TV) or through the SVHS lead.

The composite output will be (due to the nature of composite) much worse.