Page 1 of TECHTRONICS... competitors view

Hi all, I have a tv workshop in South Wales, and have slowly crept into DVD upgrading etc. over the past few years.
A year or so ago I bought a DVD mod from techtronics for a Samsung 709, I didnt have the source code for this at the time.
When it arrived (a bloody bare chip), I installed it and it just did not function, so I contacted Techtronics and they said send it back..

this chip cost £50 mind you..!!!

so I did, and re-contacted them two days later...
whaddya know ...

`sorry sir, your chip hasnt arrived` !!

it went first class, but NOT recorded...

so I haggled over a couple of days with them, and their attitude was..
`how do we know you sent it back`..??

never mind `the customers always right`...
with Techtronics: `the customers always s***e`.

were talking a £0.50 pence 12c508 chip, and no benefi of the doubt was given...

Can`t help noticing the time and date of this posting, strange that it has taken 12 months to complain about this incident. Might have helped others if you had posted it a bit sooner. Would be good to hear from anyone else with similar experiences with any supplier.

This item was edited on Sunday, 20th May 2001, 15:18

Did not come across this forum til a day or two before I posted...

You know what..
I just brought up your profile and post history, and you got something negative to say to every post I made in this forum...
you got a problem with me ???
cos we can surely arrange something to sort it out if you have !!!!

Yes, but not on this forum please, both of you.

Play nicely, now.

Clayts
Moderator for DVD Reviewer