Page 1 of Anyone got any suggestions.

Hi.

I bought a DVD rewriter on ebay

When i bought the rewriter it came with a 1YEAR WARRANTY
i even spoke to the seller and he guaranteed me that if anything went wrong with
the unit within the warranty period i was covered.

Well 4 months has past, the rewriter is not working properly, i emailed the guy tonight,
got a email back, which reads

Hi

Company i purchased the re-writers from is no longer trading and apologise as warranty was given by them.

As i bought the rewriter from the seller, isn`t he accountable.

Grateful for any replies

Quite possibly, but as in a great deal of instances like this try enforcing it.
Don`t know what you paid but I`d guarantee you`ll probably end up spending more even if only in time.


Snaps

If you buy something new & sell it on, the warranty starts from the day you bought it not when you sell it unless you are a authorised distributor.

If he personally offers a 1 year warranty then hes liable, but enforcing it is another matter altogether. You could press the point if he paid for it by credit card, he could refund you & claim the cash back from his CC.

You may get lucky by contacting the maker of the drive by stating the retailer is no longer trading.



I quite like the Helpdesk people in a benevolent (as opposed to malevolent) way as they do some valuable work in preventing us being inundated by every halfwit who can work a phone.