All Threads
General
Television
Blu-rays/DVDs/Films
Hardware
PCs & Mobiles
Photography
Music
Gaming & Consoles
Sports
Bargain Buckets
Region Hacks
Trading
Retailer Reviews
Just a warning to anyone thinking of buying from this company !!
I recently moved house ,made an order soon after moving ,gave them my new address ,they still delivered to my old address( or so they say ?! )! but this shouldnt have even been a problem ,because I have mail redirection in place anyway !I have been billed for the amount ,the people who live at my old address deny all knowlege and now im out of pocket and my lil boy is gutted about his game!
Im getting legal advice on what to do ,and we are currently trying to get them to provide some form of proof of postage ,but they are refusing to help ,and have been very dissmisive and rude and ignoring my emails! :(
Just thought ,with christmas coming up (sorry for swearing ) that lots of people will be looking for reptuable companies to order from ,and would hate anyone else to fall foul of this company ! :( 
This item was edited on Wednesday, 13th September 2006, 16:21
RE: Warning about DVD.co.uk
oops im sorry ,I posted this inthe wrong section :¦
Sorry to hear about your unfortunate experience.
In the past I have placed several orders with the dvd.co.uk & received nothing but excellent service.
I`d definitely use them again, but I can understand you frustration. Hope you get it sorted.
"Stan is my best friend at Church"
Like Ascomdog I`ve never had any problems with them. I remeber one Christmas I bought my brother a Hammer box set from them. Come Christmas morning he opened it to find no discs inside. Contacted dvd.co.uk and they more than happy to swap it over.
Mine Was Taller
RE: Warning about DVD.co.uk
Id call an empty box set on xmas morning a problem myself :/
Good point :D
Still it wasn`t their fault as it was still sealed, had it not been I`d have spoted it before Christmas.
Mine Was Taller
